She then told me no one ever told her I had an appt.When I was finally leaving, the manager was in front and I told her I was very disappointed she did not tell my tech she had an appt. she then gets up, brings all her tools over and starts on me leaving the other customer sitting. My tech was working on another customer and I told them i would just leave because I couldn't be late to my next appt. After some embarrassing back and forth, as I was about to walk out they told me she'd take me immediately and I chose my color and was put in the spa chair. I had an appointment and if my tech couldn't take me I would leave. ![]() Because I had another appt after this one I mustered up the courage to tell her no I would not wait. When I got there the receptionist told me my technician was working on another client and to wait 15 mins. ![]() Today I again decided last minute to call and made an appt for a couple hours later which I was told was free. Each time I made an appointment and while many times she was waiting on me, several times she had clients she was working on and I had to wait for her to finish. Despite the fact the pedicures were comparable I continued to come back and get pedicures from Ha. I found another nail salon that used a better quality of product and now my nails easily last 3 weeks. (I later found out it was from a cheap acrylic powder monomer). This time my nails started lifting after less than a week. I returned several times with the same problem over a few months and finally changed to acrylics which I'd had for 30 years with no problems. Nails look very nice but actually started peeling off in less than a week. Pedi was fantastic! Ha was my technician and she did an outstanding job. ![]() I've been coming here trying to give this place chance after chance but after today I will NEVER return! I started coming here about a year ago to try gel nails and a pedi.
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